Returns & Exchanges

If you are returning an item because you changed your mind or you need a different size, we kindly ask you to pay for the return shipping.

Please send your items (in new condition) to the address below, including your name, order number and a reason for the return so we can provide a refund:

        CSG 3PL (Royal Flying Doctor Service Victoria)
        62 Goodall Close
        DANDENONG SOUTH VIC 3175
 
To exchange an item(s), please place a new order with our online store. You can do this either before or after you receive the refund for your return.
 
For any other enquiries, including faulty or incorrect items, please contact our team on 1300 669 569 or shop@rfdsvic.com.au. Thank you.